Shipping Policy

At NOOX, we make every effort to ensure your order arrives quickly and safely.

Delivery Times

Since each product is specially packed and shipped for you, the estimated delivery time is between 7–14 business days.

During periods of high demand, holidays, or delays by shipping companies, delivery times may be longer.

Shipping Cost

Free shipping on purchases over ₪299

For purchases under ₪299, you will be charged a shipping fee which will be displayed during the checkout process.

Order Tracking

Once your order is shipped, a tracking number will be sent to you via email, so you can track the status of your shipment at any time.

Unexpected Delays

Occasionally, there may be delays beyond our control, such as customs delays, weather conditions, or congestion with shipping companies. In these cases, we do our best to update and assist.

Damaged Order Upon Arrival

If you received a defective product or one that was damaged during shipping, please contact us within 7 days of receiving your order, attaching photos of the product and packaging, and we will find a solution for you quickly.